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Mobil Krankenkasse photo upload for the health insurance card

Create and upload the photo for your Mobil Krankenkasse health insurance card: FotoKlar crops it, replaces the background and checks face, light and pose. General information is on health insurance card photo.

1What do you need?

2Document

3Your photo

Example: biometric photo 35 × 45 mm

Example with a fictional person

Drop a photo here or – the preview is free.

Electronic health insurance card (Germany)

We check your photo and crop it to 35 × 45 mm.

  • Facing the camera, head straight, mouth closed
  • Even daylight, no shadows
  • Space above the head, shoulders in frame
  • Glasses only without glare

Health insurers do not require a biometric photo, but a frontal, well-lit picture against a neutral background in passport size 35 × 45 mm.

Size
35 × 45 mm
File
827 × 1063 px (600 dpi)
Submission
upload
Source
AOK, Foto für die elektronische Gesundheitskarte

How you get your photo

Preview

Free

Cropped, background replaced and checked – with a watermark.

Biometric photo

€7.99

  • Photo without watermark at your document’s size
  • Digital file for uploads and a 10 × 15 cm print sheet
  • Download for 24 hours, copy by email

100% money back if the office rejects the photo for not meeting the requirements. Terms

  • Payment via Dodo Payments · final price incl. VAT · no subscription
  • Files available for 24 hours, then deleted
  • Questions: support@approvavisa.com

Create the photo in 3 steps

  1. Take a photo with your phone

    Facing the camera, in daylight. We replace the background.

  2. Crop and biometric check

    Head size, eye height, light – with tips if something is off.

  3. Download

    File and 10 × 15 cm print sheet for €7.99.

In short

From the age of 15 the Mobil Krankenkasse health insurance card carries a photo. The insurer names no photo rules of its own on its page; FotoKlar creates a frontal photo against a neutral background in passport size 35 × 45 mm. The quickest way is Mobil Krankenkasse’s online photo portal: enter your personal details, upload the photo, submit. If you already use the online service portal (OSP), you can upload it there; post with the photo form or a service point also work.

Last updated: · FotoKlar editorial team

Creating the photo for the Mobil Krankenkasse health insurance card

  1. 1Take a photo in daylight from the front or upload one in the tool above.
  2. 2“Health insurance card” is already selected: we crop, replace the background and check the photo.
  3. 3See the free preview, buy and download the file.

Sending your photo to Mobil Krankenkasse

The quickest way is Mobil Krankenkasse’s online photo portal: enter your personal details, upload the photo, submit. If you already use the online service portal (OSP), you can upload it there; post with the photo form or a service point also work.

  1. 1Create the photo at FotoKlar and download the file
  2. 2Open Mobil Krankenkasse’s online photo portal and enter your personal details
  3. 3Upload the photo and submit
By post: print Mobil Krankenkasse’s photo form, fill in your details and stick the photo on. At a service point you can also have the photo taken, by appointment. The insurer answers questions on 0800 255 0800. FotoKlar is an independent service and not part of Mobil Krankenkasse.

Photo requirements

What Mobil Krankenkasse itself says:

  • From the age of 15 the health card carries a photo
  • Children under 15 and people who cannot take part for health reasons get a card without a photo
  • Mobil Krankenkasse names no specific photo rules on its page
With no rules of its own from the insurer, FotoKlar follows the stricter biometric passport photo rules: frontal photo, neutral background, 35 × 45 mm.

Photo rejected – what now?

If your photo is rejected, Mobil Krankenkasse usually tells you why. Common reasons are shadows, a busy background, a tilted head or a face that is too small.

  • Take a new photo in daylight from the front, head straight
  • Face large enough in the frame (about 70–80% of the image height)
  • Have the background replaced – FotoKlar does this automatically
  • If the insurer rejects the purchased photo for not meeting its requirements, we refund the €7.99 in full

Sources

Frequently asked questions

Anything else? Write to us at support@approvavisa.com.

How do I upload a photo to Mobil Krankenkasse?

The quickest way is Mobil Krankenkasse’s online photo portal: enter your personal details, upload the photo, submit. If you already use the online service portal (OSP), you can upload it there; post with the photo form or a service point also work.

Can Mobil Krankenkasse take the photo for me?

Yes. At a Mobil Krankenkasse service point you can have the photo taken, by appointment.

Does the Mobil Krankenkasse photo have to be biometric?

Mobil Krankenkasse names no biometric requirements on its page. FotoKlar still makes the photo to the stricter biometric passport photo rules.

Which file format is accepted?

FotoKlar delivers a JPG – the usual format for uploads. Check your insurer’s upload page for any file size limit.

Do children need a photo?

No. Children under 15 receive a card without a photo (§ 291a para. 5 SGB V).

What does the photo cost?

The preview is free; the file costs €7.99 including VAT. Questions: support@approvavisa.com.

Related pages

Home · support@approvavisa.com