TK photo upload for the health insurance card

Creating the photo for the TK health card

1. 1Take a photo in daylight from the front or upload one in the tool above.
2. 2“Health insurance card” is already selected: we crop, replace the background and check the photo.
3. 3See the free preview, buy and download the file.

Uploading with the one-time password or in “Meine TK”

TK sends you a letter with a ten-digit one-time password, which you use to upload your digital photo online; you can also upload it in the password-protected “Meine TK” area.

1. 1Wait for TK’s letter with the one-time password
2. 2Create the photo at FotoKlar and download the file (JPG)
3. 3Upload with the one-time password, or sign in to “Meine TK” and upload

Photo requirements

What TK itself says:

• 35 × 45 mm, digitally 300 × 400 pixels
• File format jpg, jpeg, bmp or png
• Colour or black and white
• Background as neutral as possible
• Face clearly recognisable, from the front – no tilted or turned head
• No hat or cap; does not have to be biometric

Photo rejected – what now?

If your photo is rejected, TK usually tells you why. Common reasons are shadows, a busy background, a tilted head or a face that is too small.

• Take a new photo in daylight from the front, head straight
• Face large enough in the frame (about 70–80% of the image height)
• Have the background replaced – FotoKlar does this automatically
• If the insurer rejects the purchased photo for not meeting its requirements, we refund the €7.99 in full