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KKH photo upload for the health insurance card

Create and upload the photo for your KKH health insurance card: FotoKlar crops it, replaces the background and checks face, light and pose. General information is on health insurance card photo.

1What do you need?

2Document

3Your photo

Example: biometric photo 35 × 45 mm

Example with a fictional person

Drop a photo here or – the preview is free.

Electronic health insurance card (Germany)

We check your photo and crop it to 35 × 45 mm.

  • Facing the camera, head straight, mouth closed
  • Even daylight, no shadows
  • Space above the head, shoulders in frame
  • Glasses only without glare

Health insurers do not require a biometric photo, but a frontal, well-lit picture against a neutral background in passport size 35 × 45 mm.

Size
35 × 45 mm
File
827 × 1063 px (600 dpi)
Submission
upload
Source
AOK, Foto für die elektronische Gesundheitskarte

How you get your photo

Preview

Free

Cropped, background replaced and checked – with a watermark.

Biometric photo

€7.99

  • Photo without watermark at your document’s size
  • Digital file for uploads and a 10 × 15 cm print sheet
  • Download for 24 hours, copy by email

100% money back if the office rejects the photo for not meeting the requirements. Terms

  • Payment via Dodo Payments · final price incl. VAT · no subscription
  • Files available for 24 hours, then deleted
  • Questions: support@approvavisa.com

Create the photo in 3 steps

  1. Take a photo with your phone

    Facing the camera, in daylight. We replace the background.

  2. Crop and biometric check

    Head size, eye height, light – with tips if something is off.

  3. Download

    File and 10 × 15 cm print sheet for €7.99.

In short

For the KKH health insurance card you need a recent, frontal photo with your face clearly visible against a neutral background. KKH accepts the photo through its photo service at lichtbild.kkh.de: you sign in with the insurance number from your current health card and your date of birth, then upload the picture. You can also upload it in “Meine KKH” or the Meine KKH app.

Last updated: · FotoKlar editorial team

Creating the photo for the KKH health insurance card

  1. 1Take a photo in daylight from the front or upload one in the tool above.
  2. 2“Health insurance card” is already selected: we crop, replace the background and check the photo.
  3. 3See the free preview, buy and download the file.

Uploading the photo to KKH online

KKH accepts the photo through its photo service at lichtbild.kkh.de: you sign in with the insurance number from your current health card and your date of birth, then upload the picture. You can also upload it in “Meine KKH” or the Meine KKH app.

  1. 1Create the photo at FotoKlar and download the file (JPG)
  2. 2Open lichtbild.kkh.de (KKH’s site) and enter your insurance number and date of birth
  3. 3Choose the picture, confirm and finish – according to KKH the new card arrives by post in about two weeks
According to KKH, family members insured with KKH in their own right or aged 15 or over need their own access. For a paper photo, KKH sends you a form and a prepaid envelope on request (email is fine). FotoKlar is an independent service and not part of KKH.

Photo requirements

What KKH itself says:

  • From the front, whole face visible and clearly recognisable
  • No reflections on glasses
  • Neutral background, e.g. white or light grey
  • Digitally 300 × 400 pixels, portrait, at most 5 MB
  • File format jpg, png or bmp
  • Paper photo: 35 × 45 mm, portrait

Photo rejected – what now?

If your photo is rejected, KKH usually tells you why. Common reasons are shadows, a busy background, a tilted head or a face that is too small.

  • Take a new photo in daylight from the front, head straight
  • Face large enough in the frame (about 70–80% of the image height)
  • Have the background replaced – FotoKlar does this automatically
  • If the insurer rejects the purchased photo for not meeting its requirements, we refund the €7.99 in full

Sources

Frequently asked questions

Anything else? Write to us at support@approvavisa.com.

How do I upload a photo to KKH?

KKH accepts the photo through its photo service at lichtbild.kkh.de: you sign in with the insurance number from your current health card and your date of birth, then upload the picture. You can also upload it in “Meine KKH” or the Meine KKH app.

Can I upload the photo for family members at KKH?

According to KKH, family members insured with KKH in their own right or aged 15 or over upload their picture through their own access. Children under 15 get a card without a photo.

Does the KKH photo have to be biometric?

KKH names no biometric requirements on its page. FotoKlar still makes the photo to the stricter biometric passport photo rules.

Which file format is accepted?

KKH accepts jpg, png and bmp, portrait at 300 × 400 pixels and at most 5 MB. FotoKlar delivers a JPG.

Do children need a photo?

No. Children under 15 receive a card without a photo (§ 291a para. 5 SGB V).

What does the photo cost?

The preview is free; the file costs €7.99 including VAT. Questions: support@approvavisa.com.

Related pages

Home · support@approvavisa.com