In short
The Austrian e-card shows a photo from age 14. It is taken automatically from official registers (passport, ID card, driving licence, residence documents). If no usable photo exists, you bring a printed photo that meets the Austrian passport photo criteria and is no older than six months to a registration office in person. There is no online upload.
Last updated: · FotoKlar editorial team
Who needs to bring a photo?
Only people from age 14 for whom no usable photo exists in the official registers.
- Children up to 13 years and 10 months get an e-card without a photo
- Exempt: people who turn 70 in the year the card is issued, and people in care levels 4 to 7
- Cards with “***” instead of an expiry date: act only when you are told to bring a photo
Requirements for the e-card photo
- Austrian passport photo criteria: 35 × 45 mm, frontal, neutral expression, plain light background
- No older than six months
- Printed photo, handed in in person
Where do I hand in the photo?
- 1Create the photo in the tool above and print the 10 × 15 cm sheet at a photo lab.
- 2Find the nearest registration office (Registrierungsstelle) with the search on chipkarte.at.
- 3Bring the photo, your e-card or social insurance number, and an official photo ID (Austrian citizens also their citizenship certificate; others their travel document).
If you cannot register the photo in time, your health insurer can issue a temporary e-card replacement certificate for doctor’s visits.
Sources
- Austrian social insurance: e-card with photo – checked 21/10/2026
- Austrian Economic Chamber: e-card photo and registration offices – checked 21/10/2026