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AOK photo upload for the health insurance card

Create and upload the photo for your AOK health insurance card: FotoKlar crops it, replaces the background and checks face, light and pose. General information is on health insurance card photo.

1What do you need?

2Document

3Your photo

Example: biometric photo 35 × 45 mm

Example with a fictional person

Drop a photo here or – the preview is free.

Electronic health insurance card (Germany)

We check your photo and crop it to 35 × 45 mm.

  • Facing the camera, head straight, mouth closed
  • Even daylight, no shadows
  • Space above the head, shoulders in frame
  • Glasses only without glare

Health insurers do not require a biometric photo, but a frontal, well-lit picture against a neutral background in passport size 35 × 45 mm.

Size
35 × 45 mm
File
827 × 1063 px (600 dpi)
Submission
upload
Source
AOK, Foto für die elektronische Gesundheitskarte

How you get your photo

Preview

Free

Cropped, background replaced and checked – with a watermark.

Biometric photo

€7.99

  • Photo without watermark at your document’s size
  • Digital file for uploads and a 10 × 15 cm print sheet
  • Download for 24 hours, copy by email

100% money back if the office rejects the photo for not meeting the requirements. Terms

  • Payment via Dodo Payments · final price incl. VAT · no subscription
  • Files available for 24 hours, then deleted
  • Questions: support@approvavisa.com

Create the photo in 3 steps

  1. Take a photo with your phone

    Facing the camera, in daylight. We replace the background.

  2. Crop and biometric check

    Head size, eye height, light – with tips if something is off.

  3. Download

    File and 10 × 15 cm print sheet for €7.99.

In short

For the AOK health insurance card you need a recent, frontal photo with your face clearly visible against a neutral background. A biometric passport photo is not required. AOK recommends uploading the photo in the “Meine AOK” portal. Post to your AOK also works; for security reasons AOK does not accept email or data carriers.

Last updated: · FotoKlar editorial team

Creating the photo for the AOK health card

  1. 1Take a photo in daylight from the front or upload one in the tool above.
  2. 2“Health insurance card” is already selected: we crop, replace the background and check the photo.
  3. 3See the free preview, buy and download the file.

Sending the photo via the AOK online portal

AOK recommends uploading the photo in the “Meine AOK” portal. Post to your AOK also works; for security reasons AOK does not accept email or data carriers.

  1. 1Create the photo at FotoKlar and download the file
  2. 2Sign in to “Meine AOK” and open the health card / photo section
  3. 3Upload the file and submit
The exact routes differ by regional AOK (e.g. AOK Plus, AOK Hessen). Some AOKs also offer digital photo booths. Follow your AOK’s instructions.

Photo requirements

What AOK itself says:

  • Size 35 × 45 mm without border
  • Head centred, face 70–80% of the image
  • Neutral background without distracting elements or shadows
  • Eyes open and visible, also with glasses
  • Religious head covering allowed if it does not cover the face
  • Not required to be biometric; ideally no older than six months

Photo rejected – what now?

If your photo is rejected, AOK usually tells you why. Common reasons are shadows, a busy background, a tilted head or a face that is too small.

  • Take a new photo in daylight from the front, head straight
  • Face large enough in the frame (about 70–80% of the image height)
  • Have the background replaced – FotoKlar does this automatically
  • If the insurer rejects the purchased photo for not meeting its requirements, we refund the €7.99 in full

Sources

Frequently asked questions

Anything else? Write to us at support@approvavisa.com.

How do I upload a photo to AOK?

AOK recommends uploading the photo in the “Meine AOK” portal. Post to your AOK also works; for security reasons AOK does not accept email or data carriers.

Does the AOK photo have to be biometric?

No, AOK does not require a biometric photo. The face must be frontal and clearly recognisable.

Which file format is accepted?

FotoKlar delivers a JPG – the usual format for uploads. Check your insurer’s upload page for any file size limit.

Do children need a photo?

No. Children under 15 receive a card without a photo (§ 291a para. 5 SGB V).

What does the photo cost?

The preview is free; the file costs €7.99 including VAT. Questions: support@approvavisa.com.

Related pages

Home · support@approvavisa.com