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Knappschaft photo upload for the health insurance card

Create and upload the photo for your Knappschaft health insurance card: FotoKlar crops it, replaces the background and checks face, light and pose. General information is on health insurance card photo.

1What do you need?

2Document

3Your photo

Example: biometric photo 35 × 45 mm

Example with a fictional person

Drop a photo here or – the preview is free.

Electronic health insurance card (Germany)

We check your photo and crop it to 35 × 45 mm.

  • Facing the camera, head straight, mouth closed
  • Even daylight, no shadows
  • Space above the head, shoulders in frame
  • Glasses only without glare

Health insurers do not require a biometric photo, but a frontal, well-lit picture against a neutral background in passport size 35 × 45 mm.

Size
35 × 45 mm
File
827 × 1063 px (600 dpi)
Submission
upload
Source
AOK, Foto für die elektronische Gesundheitskarte

How you get your photo

Preview

Free

Cropped, background replaced and checked – with a watermark.

Biometric photo

€7.99

  • Photo without watermark at your document’s size
  • Digital file for uploads and a 10 × 15 cm print sheet
  • Download for 24 hours, copy by email

100% money back if the office rejects the photo for not meeting the requirements. Terms

  • Payment via Dodo Payments · final price incl. VAT · no subscription
  • Files available for 24 hours, then deleted
  • Questions: support@approvavisa.com

Create the photo in 3 steps

  1. Take a photo with your phone

    Facing the camera, in daylight. We replace the background.

  2. Crop and biometric check

    Head size, eye height, light – with tips if something is off.

  3. Download

    File and 10 × 15 cm print sheet for €7.99.

In short

From the age of 15 the Knappschaft health insurance card needs a recent photo on which you are clearly recognisable – well lit and against a neutral background. A biometric passport photo is not required. With Knappschaft you sign in to the online photo portal with your insurance number and date of birth, upload the photo, see a preview of your card and confirm. For data protection reasons Knappschaft does not accept photos by email, USB stick or other data carriers.

Last updated: · FotoKlar editorial team

Creating the photo for the Knappschaft health insurance card

  1. 1Take a photo in daylight from the front or upload one in the tool above.
  2. 2“Health insurance card” is already selected: we crop, replace the background and check the photo.
  3. 3See the free preview, buy and download the file.

Uploading the photo in Knappschaft’s online photo portal

With Knappschaft you sign in to the online photo portal with your insurance number and date of birth, upload the photo, see a preview of your card and confirm. For data protection reasons Knappschaft does not accept photos by email, USB stick or other data carriers.

  1. 1Create the photo at FotoKlar and download the file
  2. 2Open Knappschaft’s online photo portal and sign in with your insurance number and date of birth
  3. 3Upload the photo, check the card preview and confirm
According to Knappschaft, the photo portal checks your submission straight away and tells you what to change if needed. FotoKlar is an independent service and not part of Knappschaft.

Photo requirements

What Knappschaft itself says:

  • Not required to be biometric
  • Clearly recognisable and well lit
  • Neutral background
  • Religious head covering allowed
  • According to Knappschaft this is only an excerpt – the photo portal checks the rest when you upload

Photo rejected – what now?

If your photo is rejected, Knappschaft usually tells you why. Common reasons are shadows, a busy background, a tilted head or a face that is too small.

  • Take a new photo in daylight from the front, head straight
  • Face large enough in the frame (about 70–80% of the image height)
  • Have the background replaced – FotoKlar does this automatically
  • If the insurer rejects the purchased photo for not meeting its requirements, we refund the €7.99 in full

Sources

Frequently asked questions

Anything else? Write to us at support@approvavisa.com.

How do I upload a photo to Knappschaft?

With Knappschaft you sign in to the online photo portal with your insurance number and date of birth, upload the photo, see a preview of your card and confirm. For data protection reasons Knappschaft does not accept photos by email, USB stick or other data carriers.

How often does Knappschaft need a new photo?

Every ten years for existing members; new members send a recent photo right at the start of their membership. Knappschaft contacts you when a new one is due.

Does the Knappschaft photo have to be biometric?

No, Knappschaft does not require a biometric photo. You must still be clearly recognisable.

Which file format is accepted?

FotoKlar delivers a JPG – the usual format for uploads. Check your insurer’s upload page for any file size limit.

Do children need a photo?

No. Children under 15 receive a card without a photo (§ 291a para. 5 SGB V).

What does the photo cost?

The preview is free; the file costs €7.99 including VAT. Questions: support@approvavisa.com.

Related pages

Home · support@approvavisa.com